Frequently Asked Questions
Straightforward answers about searching, comparing, and continuing to participating stores and providers with OneCart AI.
What is OneCart AI?
OneCart AI is an AI-powered search platform for products, travel options, services, and deals. It helps shoppers discover and compare available options from participating retailers, marketplaces, brands, travel providers, and service providers.
How does OneCart AI work?
Enter a product, brand, model, category, or keyword. OneCart AI organizes relevant information available from participating and authorized sources so you can review options and continue to the provider you choose.
Is OneCart AI a store or marketplace?
No. OneCart AI is a search and discovery platform. It does not hold inventory, operate a marketplace, or act as the seller of the products and services shown.
Does OneCart AI sell products directly?
No. OneCart AI does not sell or ship products, process payments, or fulfill orders. The selected retailer or provider is responsible for the transaction and its terms.
Where do I complete my purchase?
When you choose an offer, OneCart AI sends you to the retailer or provider's website. You complete your purchase, booking, or service request directly with that provider.
Which stores does OneCart AI search?
OneCart AI searches information from participating retailers, marketplaces, brands, travel providers, and service providers that are connected through authorized sources. Coverage varies, and OneCart AI does not search every store or provider on the internet.
How does OneCart AI compare prices and offers?
When more than one eligible provider lists the same confidently matched item, OneCart AI can organize available offers for comparison. Details may include price, availability, condition, and provider information when those fields are supplied and validated.
Are prices and availability updated?
OneCart AI refreshes information from participating sources, but update timing differs by provider. Always confirm the current price, availability, shipping, taxes, fees, and terms on the provider's website before completing a transaction.
Why can prices or availability change after I leave OneCart AI?
Retailers and providers control their own prices, inventory, promotions, and terms. Their information can change between OneCart AI's latest update and your visit to the provider's website.
How does Compare Stores work?
Compare Stores appears when multiple eligible stores list the same product and OneCart AI can confidently identify those listings as the same item. If only one store currently lists a product, there is no store-to-store comparison yet.
Does OneCart AI rank stores based on commissions?
No. Affiliate compensation does not determine OneCart AI's price comparisons or rankings. Results are organized using relevance, available product and offer information, and eligibility rules.
What are tracked or affiliate links?
Some links identify that a shopper arrived from OneCart AI. If you complete a qualifying transaction, the provider or affiliate network may compensate OneCart AI. These links support the service and do not add a fee to your purchase.
Does using OneCart AI cost shoppers anything?
No. Shoppers are not charged by OneCart AI for searching, viewing, or comparing available options. You pay the retailer or provider directly if you choose to complete a transaction.
Can I search by product, brand, model, category, or keyword?
Yes. You can search using the details you know, including a product name, brand, model, category, or descriptive keyword. Results depend on the information currently available from participating sources.
What are Products, Travel, Services, and Deals?
They are the main types of options OneCart AI is designed to help people discover. Availability and coverage differ by area and participating provider, and some experiences may offer more options than others.
How can a merchant or service provider work with OneCart AI?
Visit our Partner With Us page to share information about your business, catalog, feed, or service.
How can I contact OneCart AI?
Visit the Contact page or email support@onecartai.com.